Workplace 2010: Resolutions To Improve Association Efficiency

 

It is that time of year again; time to make resolutions for 2010. In addition to personal resolutions, executives should think about making workplace resolutions that will create positive, productive working environments at their associations.

"Given the economy, and the current trend for downsizing, executives should focus on creating efficient workplaces in which employees can meet their potential. Running a productive workplace will demonstrate their managerial skill and will serve to enhance their own careers," said Lori Dernavich, a business advisor who offers the following resolutions to help executives create a more rewarding work experience for employees in 2010.

Institute open communications with all employees. Managing by walking around the office is a great first step, but challenge yourself to go further by scheduling regular face-to-face meetings with staff and engaging them with specific questions about their jobs.

Don't take employees for granted; praise often and praise sincerely. Of course staff needs to be told when they've done something wrong, but also focus on what they do well. Receiving praise for a job well done motivates employees to perform well, leading to increased productivity.

Make meetings more productive. Meetings that are run inefficiently can waste a lot of time.
Here are several effective ways to make meetings more beneficial:

  • Send out an agenda with support information a week in advance;
  • Begin and end on time;
  • Facilitate the meeting so everyone stays on topic;
  • Take turns leading meetings so accountability is shared;
  • Assign dates to action items so staff can be held accountable.

Develop a flexible workplace. Staff is increasingly seeking flexible workplaces. In order to retain employees and attract great talent, you'll need to remain competitive with other associations and nonprofits by being flexible and offering options like varied work schedules, four-day work weeks, job sharing, opportunities to work from home, etc.

Re-evaluate the work processes. Assess the association's processes, projects, methods, and communication procedures to determine whether they can be streamlined, removed, or replaced.

Educate and train employees at all levels. Utilize the special talents that those in your association possess by offering regular "lunch and learn" opportunities by and for staff at all levels. Have staff train each other about what they've learned on the job or from attending conferences and workshops. Invite experts in to share their experiences and educate your staff.

Develop a succession plan. Few associations have true succession plans in place. Focus on preparing your organization for the unexpected.

Develop a solid vision for your association. Create and codify a vision incorporating your association's values, and communicate it across the board. Actions are stronger than words, so if top executives live the association's vision, staff will internalize it and start living it as well.

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